Terms and Conditions
Last Updated: October 2025
Welcome to Queenora Jewellery. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
- Permission is granted to temporarily download one copy of the materials on Queenora's website for personal, non-commercial transitory viewing only.
- This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display
- attempt to reverse engineer any software contained on the website
- remove any copyright or other proprietary notations from the materials
3. Product Information
- We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free.
- Product images are for illustrative purposes only and may not reflect the exact appearance of the product.
- Prices are subject to change without notice. All prices are in Indian Rupees (INR) unless otherwise specified.
4. Orders and Payment
- All orders are subject to acceptance by Queenora. We reserve the right to refuse or cancel any order at any time.
- Payment must be received before order processing begins. We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery.
- In case of payment failure, the order will be automatically cancelled.
5. User Accounts
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to accept responsibility for all activities that occur under your account or password.
- You must provide accurate, current, and complete information during registration.
6. Prohibited Uses
You may not use our website:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
7. Intellectual Property Rights
- The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the website are protected under applicable copyrights, trademarks, and other proprietary rights.
- The copying, redistribution, use, or publication by you of any such matters or any part of the website is strictly prohibited.
- You do not acquire ownership rights to any content, document, or other materials viewed through the website.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices.
9. Limitation of Liability
In no event shall Queenora or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Queenora's website, even if Queenora or a Queenora authorized representative has been notified orally or in writing of the possibility of such damage.
10. Disclaimer
The materials on Queenora's website are provided on an 'as is' basis. Queenora makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
12. Changes to Terms
Queenora reserves the right to revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@queenora.in
Website: https://queenora.in
Location: Delhi, India